Out here, signals go quiet.

A signal, still moving.

Someone’s listening now.

✦ MULTILINGUAL FREIGHT VOICE OS

We closed the black hole
on the dispatch line.

Voice agents that check stock, move docks, and write the sheet — while the driver is still talking.

~200ms Turn, UK EdgeLondon eu-west-2UK GDPR DefaultReal-Time Sheets Sync
Test Voice Engine:

No credit card required • Cancel anytime in Stripe portal • 500 free minutes

Live Operations Console
~200ms

Active Calls

14

Handled

248

+18% Today

Orders

1,420

+24% Synced

Live Agent Stream
ONLINE
Caller (+44 20 7946 0821)“Can you check if order #8841 is scheduled and update my delivery details?”
Voxflow AI Agent (~200ms)“Order #8841 verified: 48 units dispatched. Your Google Sheet and inventory database have been updated live.”
Groq Whisper STT: 84msGPT-OSS Reasoning: 112msTurn: 196ms

99.8%

Transcription Precision

Fine-tuned UK logistics acoustics

~200ms

Telephony Latency

London eu-west-2 edge cluster

UK GDPR

Data Residency

Automated retention purge eu-west-2

60% Saved

Operational Efficiency

Direct Google Sheets & DB 2-way sync

01 — Autonomous conversation layer

Built for the high-consequence moments between your customers, frontline team, and operational systems.

Scroll-led signal narrative
Technology that turns chaotic phone trafficinto one connected voice operating system.
✦ Enterprise Architecture

Three Pillars of Autonomous Voice

Built from the ground up for mission-critical supply chains, freight dispatch, and customer operations.

01

Neural Voice Telephony

Whisper STT combined with Groq LPU reasoning and low-latency Edge TTS. Flawless voice processing for British English and operational logistics dialects.

02

Live 2-Way CRM & Sheets Sync

Every order confirmation, stock inquiry, and call outcome is written directly to your Google Sheets and CRM in real time with automated audit logging.

03

Enterprise GDPR & eu-west-2

UK and European data residency. PII redaction, automated transcript retention purge schedules, and exact DID routing with zero tenant leakage.

04 / 08 • Telemetry // Voice X-Ray Engine

Hear the signal. See every decision.

DEMO REPLAY // CALL #8841
UK EDGE HOP TRACE|~200ms Turn Target
112 ms/ 196ms total turn
Keyboard: ← / → Arrow Keys
LAYER 01RAW PCM INGRESS
0–56ms
LAYER 02WHISPER STT TOKENS
84ms
LAYER 03INTENT MATRIX
112ms
LAYER 04LIVE TOOL MUTATION
196ms
0ms (Ingress)84ms (STT)112ms (Intent)196ms (Tool Write)
Live Telemetry // Layer 03INTENT RESOLVED

INTENT MATRIX

Operational Logic Engine

Extracts logistics parameters, validates depot capacity, and checks driver authorization.

Decoded Payloadt = +112ms
intent: "dock_clearance_and_stock_check" · entity_slot: "Bay 4" · cargo_units: 26 · pin_verified: true
Hop 2 Latency112ms
Resolutiondock_clearance
Auth CheckVerified (PIN 8841)
Guardrail SLAPass (< 30ms)
Glass-to-Glass: < 200ms | PASS (112ms)
SLA VERIFIED
RADAR NODE: UK-M6-DISPATCH
LAT: 53.480814 ACTIVE TRUCKS
01 / AT DISPATCH

Automate & expedite driver check-ins

Sub-second SIP stream response with automated POD capture and dock reassignment while the driver is still on the line.

  • Sub-second SIP response
  • Automated POD capture
  • Dock reassignment

0104

PALLET BAY #04-A
DENSITY: 98.4%AGV-04 EN ROUTE
02 / IN THE WAREHOUSE

Real-time inventory reconciliation

Voice-queried SKU lookups, pallet bay counts and dock congestion status — answered from the floor, not a terminal.

  • Voice SKU lookups
  • Pallet bay counts
  • Congestion status

0204

intent: reschedule_orderconfidence 0.97ETA window Fri 08–11
03 / CUSTOMER SUPPORT

Zero-human order triage

Automated rescheduling, delivery ETA verification and instant CRM commit — escalations arrive with context attached.

  • Automated rescheduling
  • ETA verification
  • Instant CRM commit

0304

04 / ERP & SHEETS SYNC

Bi-directional database writes

Zero-human order updates committed live to Postgres and Google Sheets, each write carrying its transcript receipt.

  • Live Postgres commits
  • Sheets 2-way mirror
  • Transcript receipts

0404

02 — Real-Time Telemetry

Caller hears a human.
You see the machine.

Caller POV LIVE • +44 20 7946 0821
“Hi, I need to check the inventory status for item SKU-9941.”English • caller
“SKU-9941 has 320 units available at Central Depot. Delivery window is open for Thursday.”VoxFlow • 0.6s turn
“Brilliant. Please reserve 50 units and lock in the Friday morning loading bay slot.”UK Caller • Depot Inbound
“50 units reserved for PO-842. Friday 08:00–11:00 Bay 4 confirmed at Central Depot, and confirmation SMS dispatched.”VoxFlow • tool call ✓
Engine POVvoxflow-core • eu-west-2

00:00.041 connect.stream → PCM 16kHz attached

00:00.125 Groq Whisper STT ............ 84ms

00:00.237 GPT-OSS-20b tool call ....... 112ms

00:00.288 erp.book_dock_bay(bay=4) .... 48ms

00:00.391 sheets.mirror(commit) ....... 63ms

00:00.196 Total glass-to-glass turn ... 196ms

84ms

STT

112ms

LLM

196ms

Turn

03 — Architecture

Four hops.
Zero humans until escalation.

Every call flows through the same audited pipeline. From UK SIP stream ingestion to edge voice synthesis and live sheet commits.

Total Pipeline Turn196ms

01

38ms

Amazon Connect

UK SIP streams terminate, PCM 16kHz audio attached over TLS.

02

84ms

Whisper STT + GPT-OSS 20B

Groq transcription → LPU reasoning → function calling.

03

112ms

Tenant PostgreSQL + Sheets

Scoped tenant reads/writes, live Google Sheets mirror.

04

196ms

Edge TTS + Audit Logging

Voice synthesized back; transcript, invoice & audit logged.

04 — Two-way live sync

The call writes
your Google Sheet.

Transcript → tool calls

caller: “move delivery to Friday morning”

→ update_order(#8841, window="FRI 08–11")

agent: “Done — confirmation SMS sent.”

→ log_call(outcome="rescheduled", pin_verified=true)

awaiting tool call…

Voxflow — Call Log syncing
TimeCallerOutcomePIN
14:02:11+44 7700 9123rescheduled
14:02:09+44 161 496 002invoice sent
13:58:44+44 113 496 881stock check
13:51:02+44 20 7946 082escalated
04 — Multi-depot switchboard

Six hubs.
One signal.

Monitor every concurrent AI dispatch line across the UK, without adding another screen for your team to babysit.

Focused route

London Central

SPEAKING / LDN / 01

Caller+44 20 •••• 0821Intentdelivery_statusRoute logCentral Depot → Thursday window
VoxFlow / dispatch control 06 channels online
ENGINEERING // PRODUCTION ARCHITECTURE

Engineered for mission-critical voice operations.

PIPELINE 01 // SUB-200MS AUDIO STREAMSLA: 99.98%
Streaming int16 PCM audio directly to Groq Whisper v3 Turbo with speculative tool reasoning and neural edge TTS synthesis.

Deterministic order routing, warehouse lookup, and inventory dispatch executed in real time without human intervention.

GROQ WHISPER V3 TURBO • GPT-OSS / QWEN~200ms turn, UK edge
SECURITY 02 // ZERO-LEAKAGE ENTERPRISE ISOLATIONAWS EU-WEST-2
Row-level PostgreSQL multi-tenancy, SHA-256 caller PIN verification, and bidirectional Google Sheets synchronization.

Automated GDPR DSAR lifecycle management, HMAC signature verified Stripe billing, and Amazon Connect SIP telephony.

POSTGRESQL • SHEETS 2-WAY SYNC100% TENANT ISOLATION
05 — Prove the math

Your ROI, live.

Daily inbound calls1,000
Avg call duration4 min

Model: fully-loaded operator £14/h vs Voxflow ~£0.12/min. 90% automation containment.

Payback period3.7 days

£148,900

Net annual savings

1,800h

Hours saved / mo

9

FTE equivalent

✦ Connected Ecosystem

Seamless Stack Connectivity

Voxflow plugs directly into your existing communication, spreadsheet, and database tooling.

Amazon Connect

UK Telephony SIP Streams

Google Sheets

Live 2-Way Sheet Mirror

Twilio SMS

Instant Dispatch Confirmations

AWS RDS PostgreSQL

KMS CMK Encrypted · eu-west-2

Stripe Billing

Metered UK VAT Invoices

Salesforce CRM

Automatic Contact Sync

Slack & Teams

Instant Escalation Alerts

REST & Webhooks

Custom Automation API

06 — Pricing

Simple, metered, VAT-ready.

Starter

£119/mo billed annually

  • 1 Dedicated Voice Line
  • 750 call mins / mo (15p overage)
  • British English (en-GB)
  • Email support & alerts
Start Free Trial
Most Popular

Growth

£359/mo billed annually

  • 3 Concurrent Voice Lines
  • 3,000 call mins / mo (12p overage)
  • PIN verification (4-8 digits)
  • Live Sheet & ERP tool-calling
  • Priority support
Start Free Trial

Enterprise

£1199/mo billed annually

  • Unlimited voice lines
  • 12,000 call mins included
  • Dedicated UK DID (+44 20)
  • 24/7 SLA & on-call engineer
  • Custom retention & bespoke bridge
Start Free Trial

Full comparison on /pricing • VAT receipts via Stripe • Cancel anytime

ENTERPRISE STACK SPECIFICATION

Production-Ready Voice Agent Infrastructure

CANONICAL SLA: ~200ms turn, UK edge
VOICE & STT ENGINE
Groq Whisper v3 Turbo

Streaming int16 audio with sub-100ms transcription turnarounds.

REASONING & ROUTING
GPT-OSS 20B & Qwen

Deterministic tool calls for stock queries, POs, and logistics updates.

DATA PLATFORM
PostgreSQL + Sheets Sync

Real-time two-way synchronization into dispatch operations workbooks.

TELEPHONY BRIDGE
Amazon Connect SIP

Zero hardware changes with direct UK DID routing and failover.

Frequently Asked Questions

Will this work with my existing UK phone numbers?

Yes. Port your DID to Amazon Connect or use a Voxflow-issued UK DID (Enterprise). Exact DID routing guarantees zero cross-tenant leakage.

How does Google Sheets sync work?

Connect a sheet from Dashboard → Settings. Every call outcome and tool edit is mirrored live to your Call Log / Email Log tabs via a per-tenant service account.

What about GDPR & UK Data Residency?

All data stays in AWS London (eu-west-2). Transcripts auto-purge on your retention schedule (30/90 days by default), DSAR export/erasure is one click, and nightly purge runs are audited.

Can I try before purchasing?

Yes. Every account starts with a 14-day free trial with 500 included call minutes and instant access to the simulator.

Go live this week.

Deploy autonomous multilingual voice agents across your supply chain in under 3 minutes. Zero setup fees, 14-day unlimited trial.